Your privacy matters to us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access our website or use our digital game services, including games and related services available on mobile devices, PCs, and other platforms (collectively, the “Services”).

This Privacy Policy applies to users in Australia and, where relevant, to users in other regions worldwide.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. Where consent is required under applicable law, we will seek your consent before collecting or using personal information. You may withdraw your consent at any time as described in the Your Rights section below. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

Personal Information We Collect and Hold

We collect only personal information that is reasonably necessary to operate, maintain, secure, and improve the Services. We do not intentionally collect unsolicited personal information.

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as otherwise required or permitted by law. Unless a longer retention period is required, personal information is generally retained for up to 12 months after your last interaction with the Services.

Information Collected Automatically

When you use the Services, we may automatically collect certain technical and usage information, including:

• device type, model, and operating system;

• application version and language settings;

• IP address;

• approximate location information (limited to country or state/territory level);

• login times, session duration, and in-game activity data.

This information is used for operational, security, analytics, and service improvement purposes.

Information You Provide Voluntarily

We collect personal information only when you choose to provide it, such as:

• your email address or in-service identifiers (for example, when participating in events, rankings, account recovery, or customer support);

• transaction-related information when you make in-service purchases, such as purchase time, product details, order reference numbers, IP address, and region.

Payment Information

Payments are processed by authorised third-party payment service providers. We do not collect or store sensitive payment details such as credit card or bank account information.

How We Use Personal Information

We use personal information only for lawful and legitimate purposes, including to:

• operate, maintain, and secure the Services;

• provide customer support and respond to enquiries;

• process transactions, verify purchases, and prevent fraud or unauthorised activity;

• analyse aggregated and de-identified data to improve gameplay, features, and user experience;

• comply with legal obligations and lawful requests from authorities.

Analytics and performance data are processed in aggregated or non-identifiable form wherever possible.

Disclosure of Personal Information

We do not sell, rent, or trade personal information.

We may disclose personal information only in limited circumstances, including:

• to trusted third-party service providers (such as payment processors, analytics providers, or cloud hosting providers) for the purpose of operating and supporting the Services, subject to confidentiality and data protection obligations;

• where required or authorised by law or legal process;

• where reasonably necessary to protect the rights, safety, or property of users, the public, or the Services;

• with your explicit consent for a specific purpose.

Cross-Border Data Transfers

Some personal information may be transferred to or processed by service providers located outside Australia. Where this occurs, we take reasonable steps to ensure that personal information is handled in a manner consistent with Australian privacy standards, including through contractual safeguards and appropriate security measures.

Data Security

We implement reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Our security measures include:

• encryption of data during transmission and storage where appropriate;

• access controls restricting personal information to authorised personnel on a need-to-know basis;

• regular system monitoring, security reviews, and updates;

• privacy-by-design principles integrated into service development and operations.

Data Breaches

In the event of a data breach that is likely to result in serious harm, we will take appropriate steps to contain and address the breach and notify affected users and authorities where required by applicable law.

Age and Minor Protection

The Services are intended for users aged 13 years and above. Users under 18 may only use the Services with consent from a parent or legal guardian.

We may ask users to confirm their age or confirm that they have parent or guardian consent before using paid features. Payment pages may display a reminder that minors must obtain parent or guardian permission before making purchases.

If we become aware that a user under 13 has used the Services, or that a minor has made purchases without appropriate consent, we may restrict the account, suspend paid features, review refund requests, and delete personal information where required by applicable law.

Parents or guardians may contact us at cs@breakline-official.com to request account review, refund review, purchase restriction, or deletion of a minor’s personal information.

Your Rights

Depending on your location and applicable law, you may have the right to:

• request access to the personal information we hold about you;

• request correction of inaccurate or outdated personal information;

• request deletion of personal information where lawful;

• use the Services anonymously or under a pseudonym where practicable;

• request information about cross-border data protection safeguards.

Requests will be handled within a reasonable timeframe. We may need to verify your identity to protect personal information.

Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us at cs@breakline-official.com.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to legal requirements, our Services, or privacy practices.

Where material changes are made, we will provide reasonable notice through the Services. Continued use of the Services after the updated Privacy Policy takes effect constitutes acceptance of the revised policy.

We may process account, device, IP address, transaction, order, and gameplay records for fraud prevention, payment security, risk monitoring, dispute handling, and compliance purposes.